Working with Young Volunteers
Would you like to work with young volunteers in your organisation?
During this training session, we will be exploring all aspects of how to work with young volunteers, from recruitment and logistics to safeguarding.
We will hear case studies from museums in the West Midlands about their work with young volunteers.
The session will help delegates to:
- understand the importance of this work
- think about how to develop young volunteer roles
- gain inspiration from case studies to take your own work forward
- understand good practice around safeguarding and young volunteers
This training is aimed at staff who work in museums, art galleries and heritage sites who are interested in developing or improving their provision for young volunteers. Voluntary volunteer co-ordinators, whose main role is to lead day to day on the involvement of volunteers and/ or young people, would also benefit from this session.
About the trainers
Eleanor Moore is the Sustainable Volunteering Officer with the South West Museum Development Programme. Her background is in social and community history curatorship and advisory work within the museums sector, with experience of managing volunteer teams.
Laura Bedford is the Head of Programmes at Kids in Museums. She has worked in or with museums for over 20 years, with previous learning-based roles at the National Maritime Museum, Geffrye Museum (now the Museum of the Home), and Te Papa. Laura previously managed the National Alliance for Museums, Health and Wellbeing and was the director for GEM’s health and wellbeing intermediate course.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This online event will be auto-captioned by Zoom. If you would benefit from live captioning or any other form of access support, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
Working with Young Volunteers
Monday 18 March 2024, 10am-12.30pm
Online
If you can’t see the booking button, this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
Becoming an Equitable and Inclusive Organisation
What does being an equitable and inclusive museum mean for organisations?
This short introductory session discusses the approaches and mindset that can help museums on their Equity, Diversity and Inclusion (EDI) journey.
Session aims:
- Increase understanding of what Equity, Diversity and Inclusion means for museum practice
- Raise awareness of the impact of racist and exclusionary practices
- Explore and reflect on the skills and competencies that support an organisation to continue to develop and embed EDI practices into its operations
This event is aimed at museum Trustees, managers and staff who wish to better understanding what is needed to develop an equitable and inclusive organisation.
About the trainer
NoBarriers deliver tailored approaches to increasing inclusive and equitable practice in the cultural sector, including training, advice, strategic planning, service review and community engagement. Isilda Almeida, founder of NoBarriers, works as an Equity, Diversity and Inclusion Consultant in the culture sector and brings with her over 20 years’ experience of the UK heritage sector.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This online event will be auto-captioned by Zoom. If you would benefit from live captioning or any other form of access support, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
Becoming an Equitable and Inclusive Organisation
Wednesday 20 March 2024, 1.30pm-4pm
Online
If you can’t see the booking button, this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
How to Influence
Do you struggle to make yourself and your ideas heard?
Do you get frustrated by people often telling you no?
Or you would simply like to be more influential in different contexts?
This course is for colleagues of all levels who want to improve their influencing skills to achieve better results.
At the end of the course, you’ll be able to:
- identify situations both internally and externally that are dependent on your influencing skills
- recognise key models and how to utilise them to develop your influencing approach
- explain how to use both non-verbal and verbal communication skills effectively when influencing
- identify how to improve your own personal effectiveness when in influential situations
About the day
This is practical, interactive course delivered in partnership between West Midlands Museum Development and ted Learning. The day will be facilitated by Paul Hargreaves, an expert communication skills trainer, and two professional actors. We’ll explore some theory of communication and influencing and focus on how to have maximum impact by ensuring your body language and voice are congruent with the message you’re trying to deliver.
Through lots of practical and interactive activities, you’ll explore which approaches are effective in different situations and what works best for you, your influencing style and the factors that motivate others, supporting you to develop a flexible approach and become a successful influencer.
Bookings close: 5pm, Wednesday 17 January 2024
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This event will be held in Middleport Pottery’s Burgess Room. This room is located on the upper floor and is on the same level as the lift, and if therefore accessible to everyone. If you would benefit from any adjustment or support for accessibility, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
Dietary Requirements
A vegetarian buffet lunch and refreshments will be provided. Please let us know any allergies or dietary requirements on the booking form when you book your place.
If you can’t see the booking button this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
How to Influence
Thursday 8 February 2024, 10am-4.30pm
Middleport Pottery, Stoke on Trent ST6 3PE
If you can’t see the booking button, this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
Volunteer Recruitment and Management
This event is an introduction to volunteer recruitment and management, aimed at developing participant’s confidence and knowledge.
By the end of the training, participants will:
- Understand what makes a meaningful volunteer experience and have reflected on key trends and research into volunteer engagement
- Understand the importance of the volunteer journey and have reflected on the strengths and weaknesses of the current volunteer journey within their museum
- Understand how to plan for volunteer recruitment including considering the needs and aspirations of potential new volunteers and the importance of getting the current team on board
- Be able to design attractive and diverse volunteer roles, which offer flexible and rewarding options for engagement
- Have considered a range of approaches to volunteer recruitment, including those that can increase diversity and inclusion
- Understand how to identify key communities that they want to engage with and a variety of approaches to reach them – for example, through effective partnership working, targeted recruitment and marketing
This event is suitable for people new to volunteer management, and those wishing to refresh their knowledge and understanding of current good practice.
West Midlands Museum Development is working with Carol Carbine and Laura Hamilton to bring you these two Volunteer Management workshops.
About the trainers
Carol is a specialist in volunteer management, mentoring and conflict resolution with over 25 years’ experience in the field. During that time, she has worked for local, regional and national charities across a variety of sectors including heritage, disability, animal welfare and international aid. She has led and managed volunteers across a number of disciplines including fundraising, service delivery, advice and support, research, visitor experience.
Laura is a specialist in volunteer engagement and volunteer management, with over 20 years’ experience working in this field. Her background includes working for both volunteer involving and volunteer infrastructure organisations. Since 2017 she has worked as a freelance consultant; supporting organisations to establish, grow and develop volunteering and delivering training, learning and mentoring for volunteer managers.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This event will be auto-captioned through Zoom. If you would benefit from any other form of access support, including live captioning, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
Volunteer Recruitment and Management
Friday 2 February 2024, 9.30am-1pm
Optional Q&A 1-1.30pm
Online
If you can’t see the booking button, this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
Supporting Volunteers through Change and Working with Challenging Situations
This event will provide an opportunity to dive deeper into people management and change management.
By the end of the training participants will:
• Understand the importance of setting clear expectations with volunteers around behaviour and conduct
• Understand the key principles of change management and the benefits of involving volunteers
• Understand the key principles of a volunteer problem solving process including how to prepare, manage, resolve and reflect.
• Have explored a model for sharing feedback with volunteers
• Have developed their confidence and skills in addressing problems and difficulties with volunteers
• Have had the option to discuss and reflect on difficult scenarios within their own museum and to develop helpful strategies
Who should attend?
This event is suitable for individuals managing volunteers who wish to explore the principles of people and change management, and develop confidence and strategies for addressing challenges.
About the trainers
Carol is a specialist in volunteer management, mentoring and conflict resolution with over 25 years’ experience in the field. During that time, she has worked for local, regional and national charities across a variety of sectors including heritage, disability, animal welfare and international aid. She has led and managed volunteers across a number of disciplines including fundraising, service delivery, advice and support, research, visitor experience.
Laura is a specialist in volunteer engagement and volunteer management, with over 20 years’ experience working in this field. Her background includes working for both volunteer involving and volunteer infrastructure organisations. Since 2017 she has worked as a freelance consultant; supporting organisations to establish, grow and develop volunteering and delivering training, learning and mentoring for volunteer managers.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
The event will be delivered via Zoom using a range of exercises and interactive features including Polls, Chat and Breakout Rooms. Participants are encouraged to ask questions and actively participate in discussion. If you have any concerns about accessibility or usability for these features please contact wmmd@ironbridge.org.uk
This event will be auto-captioned through Zoom. If you would benefit from any other form of access support, including live captioning, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
Supporting Volunteers Through Change and Working with Challenging Situations
Wednesday 6 March 2024, 9.30am-1pm
Optional Q&A 1-1.30pm
Online
If you can’t see the booking button the course is fully booked. If you would like to join the waiting list please email wmmd@ironbridge.org.uk
Managing Museum and Archive Collections Together
Join West Midlands Museum Development (WMMD), Museum Development East Midlands (MDEM) and The National Archives (TNA) for a workshop exploring how to manage both museum and archive collections.
The course will:
- help museum and archive managers to understand more about effective management of mixed (museum and archive) collections
- demonstrate where managing archives and museums are similar and where there are differences
- highlight how both Accreditation schemes run alongside each other and can dovetail
- demonstrate how a complete mixed collection can be managed using the best of each sector
- highlight the TNA ‘Managing Mixed Collections’ guidance and AIM ‘Successfully Managing Archives in Museums’ guidance
This workshop is aimed at museum professionals managing services with mixed collections, and museum staff and volunteers with collections management responsibilities.
The course will be a mix of presentation, case studies, discussion and breakout rooms including the use of Mentimeter. Please ensure that you can access Mentimeter alongside Zoom on your device, or bring along a second device, so that you can join the discussions on the day. You will also be asked to bring an object or document along with you to help form the basis of discussions in the break-out sessions.
About the trainer
Janice Tullock is an Archives and Heritage consultant, working with archive services, museums and organisations outside the cultural sector, to manage collections and develop audiences for services. In 2021 she was lead consultant on the development of The National Archives guidance, Managing Mixed Collections. Janice is a member of the Archives Accreditation Committee and an expert mentor on behalf of the National Lottery Heritage Fund.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the East and West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This online event will be auto-captioned by Zoom. If you would benefit from live captioning or any other form of access support, please answer ‘yes’ to the access requirements question on the booking form and email the MDEM team as early as possible stating the support you require.
Data Sharing
This event is run in partnership by WMMD, MDEM, TNA and Janice Tullock. Bookings are being coordinated by MDEM and the event will be hosted by Janice on her Zoom account. By booking onto this event you give permission to share your booking information with the event partners for the purpose of the event administration. View MDEM’s privacy policy
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact MDEM.
Managing Museum and Archive Collections Together
Wednesday 28 February 2024, 10am-12.30pm
Online (Zoom)
Digital Fundraising
Museum Development East Midlands (MDEM) and West Midlands Museum Development (WMMD) are delighted to be working with Arts Fundraising & Philanthropy to offer a suite of fundraising workshops for 2023/24. The final two workshops are now open for booking.
This is a repeat of a session previously held on 25 September 2023
Led by digital charity expert Zoe Amar, this workshop will support staff, Trustees and volunteers to design and launch digital fundraising campaigns, as well as consider their organisation’s digital strategy.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This event will be auto-captioned through Zoom. If you would benefit from any other form of access support, including live captioning, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
Digital Fundraising
Wednesday 11 January , 10am-12noon
Online
E-Commerce
Museum Development East Midlands (MDEM) and West Midlands Museum Development (WMMD) are delighted to be working with Arts Fundraising & Philanthropy to offer a suite of fundraising workshops for 2023/24. The final two workshops are now open for booking.
Join Cause4 and the Association of Cultural Enterprises for this introduction to e-commerce workshop, which will provide tips as well as looking at case studies of other organisations developing their income online. This two-hour session offers support to organisations new to online retail with launching an e-commerce offer appropriate for their organisation, that diversifies income and engages new audiences.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This event will be auto-captioned through Zoom. If you would benefit from any other form of access support, including live captioning, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
Tuesday 9 January 2024
10am-12pm
Engaging with Schools Network meeting
This meeting for museums in the East Midlands and West Midlands will be hosted by Mary Sibson, Creative Learning Officer for Leicestershire and will be focussing on SEND (Special educational needs and disabilities) and accessibility.
Chloe Fowler, Education Officer from Kids in Museums winner Craven Museum, will be joining us to talk about some of the work they have done with educational programming; Mary will focus on the work she is doing for Charnwood Museum; and Helen Martinez, Museum Development Programme Officer, Museum Development East Midlands will talk about the current project she is involved in at Nottingham Cathedral which has a focus on SEND and neurodiversity.
First Steps in Collections Disposal
Does your collection include objects that aren’t used or seen, or might be irrelevant to your museum’s mission?
Have you heard about disposal but feel overwhelmed by the task?
Join this session for practical insight and support with collections review and disposal.
The workshop will provide a simple overview of what collections rationalisation and disposal entails. We will explore common issues including how to start, how to make decisions about duplicate items, and what to do with objects whose ownership or history is unclear.
With a focus on smaller and volunteer-led museums the practical examples will reassure and inspire you to take the first steps towards decluttering your stores and further develop the confidence to talk about disposal with your audiences and stakeholders.
The session is led by collections consultant Dr Jenny Durrant, a sector leader in disposal practice and its communication, and a member of the Museums Association Ethics Committee.
The event will be delivered via Zoom using a range of exercises and interactive features including Polls, Chat and Breakout Rooms. Participants are encouraged to ask questions and actively participate in discussion. If you have any concerns about accessibility or usability for these features please contact wmmd@ironbridge.org.uk
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This event will be auto-captioned through Zoom. If you would benefit from any other form of access support, including live captioning, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
First Steps in Collections Disposal
Wednesday 21 February, 10am-12.30pm
Online
If you can’t see the booking button, this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
