Coronavirus Update

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Although the WMMD team are working remotely please be assured that we are very much here to support the region’s museums through this challenging time so please contact us via email if you need specific advice and we will do our very best to help.

All cultural organisations priorities will undoubtedly be changing in light of the evolving situation and they will be assessing the impact on their people and organisation.  The WMMD programme will also be changing in response and we will be contacting all the region’s Accredited Museums asking a small number of questions which will help us to develop the support we will offer over the coming months.  Keep up to date with these developments by continuing to visit our website or signing up to our mailing list.

In the meantime we are pulling together advice and guidance from across sector which can be found below grouped under the following headings:

  • Advice and Guidance
  • Funding
  • Wellbeing
  • Communications



The Advisory, Conciliation and Arbitration Service (Acas) Coronavirus advice for employers and employees has been updated and can be viewed here

They are also hosting Coronavirus advisory webinars for employers.  These free webinars will provide practical advice for employers to help manage the impact of Coronavirus in the workplace.  View more details and register your place here

Arts Council England (ACE)

If you are a National Portfolio Organisation then please contact your Relationship Manager if you have a specific question or concern about your organisation and the effects of the Coronavirus.

ACE also set up a central email address for all other coronavirus-related queries.  Please contact email:

Association of Independent Museums (Aim)

Aim has a web page which is regularly updated and can be found here

They are currently developing a range of resources to support members following the outbreak of COVID-19 or Coronavirus. Find out more here

They have also also introduced a new programme offering free online surgeries for museums with its Prospering Boards consultants. Details can be found here.


The National Council for Voluntary Organisations (NCVO) has produced a summary page of advice and guidance on its web pages and can be found here

They have also made their member-only resources free to everyone because of the current situation and can be accessed here

Amongst these resources you can find further information and support on Risk Management including Zurich’s full guidance on pandemic planning, along with a checklist that can be used to plan for a pandemic and minimise its impact.  Read more here

Key coronavirus legal issues for charities explained – a recent webinar  with the experts from Bates Wells solicitors providing advice on contracts, finances and the new furlough scheme.  You can watch on demand here.

Data Protection and Coronavirus – If your staff are working remotely, you may need to create new procedures and consider how extra care may be taken to secure information.  Hope & May has put together some guidance for organisations and can be read in full here

Roots HR

The consultants at Roots HR have put together some simple and free tools to support employers with home working.  View the tools here

Also check regularly for updates:

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ACE is making £160 million of emergency funding available for those organisations and individuals who will need it during this crisis, and ACE has also changed the funding requirements for individuals and organisations currently in receipt of its funding.

It will offer individuals and organisations working in the cultural sector new financial support during this crisis, totalling £160 million.  ACE has re-purposed all its investment strands to be able to offer this support.  These emergency funding streams will be open to applications very soon.  Full details can be here.

Guidance including the detailed timetable for financial support for organisations outside of the National Portfolio will be available on Monday 30 March.

Potential applicants will need to register for Grantium, ACE’s online application portal, by Friday 3 April.  So if you haven’t already you may wish to set up an applicant profile for Grantium.  You can find a video explaining how to do this here, as well as a guidance document here.  Any queries regarding this process can be directed to their customer services team on


Aim has a web page to provide advice on support packages that are available to museums by the UK Government following the Chancellors announcement on Friday 20 March.  As this support is evolving this page will be reviewed frequently.  Click here to access it.

Arts Fundraising and Philanthropy

Arts Fundraising and Philanthropy has just announced their first ever programme of funding for virtual networks.  Find out more here

They are also offering a FREE hour of consultancy support every day on a first come first served basis to arts organisations that may need help in the coming weeks.  This power hour can be focused on a range of areas including income generation, fundraising strategy, or donor cultivation. Book here


Age UK

To support people through this challenging time Age UK have outlined some tips to help stay safe and well which can be found here


Group for Education in museums (GEM) have also produced guidance for those working in the  museum and heritage learning sector and can be found here.  This also includes Mental Health and COVID-19 encouraging everyone to practice self-care and guidance on remaining well while staying properly informed

Mental Health Foundation

The Mental Health Foundation is part of the national mental health response providing support to address the mental health and psychosocial aspects of the Coronavirus outbreak, alongside colleagues at Public Health England and the Department of Health and Social Care.  Find advice on looking after your mental health during the Coronavirus outbreak here


Mind have put together information and support for Coronavirus and your wellbeing.  Read in full here

World Health Organisation (WHO)

These mental health considerations were developed by the Mental Health Department as support for mental
and psychological well-being during COVID-19 outbreak.  Read in full here



If your trying to get to grips with new ways of working get in touch ACE Digital Tech Champions.  Tech Champions are on hand to provide you and your team with one-to-one support.  They can offer you assistance in:

  • working and collaborating remotely
  • keeping up engagement with your audiences
  • strategies for generating income through online retail and donations
  • maximising your website offer

Find out more and get in touch here

Culture, Health and Wellbeing Alliance

CHWA have put together Coronavirus resources for practitioners and organisations which can be found here

These include:

  • Links to the AMA’s free online events in response to COVID-19
  • Voluntary Arts #CreativeNetwork – an online get together of people involved in arts, culture & creativity to chat through these challenging times and make connections
  • Eventbrite’s new resource  ‘how to host an online event’

Disability Cooperative Network (DCN)

DCN have advice and guidance on how to be more accessible on social media: Twitter, Snapchat, Vimeo which can be viewed here

Other tips include:

  • Ensure any tweets with images of statements also include a direct link to your web pages.  Images can not be read via screen readers to your visitors
  • Ensure any films produced by you about your organisation are captioned for people who are hard of hearing, D/deaf and have sensory processing difficulties.  Advice on this can be found from StageTEXT here

East Midlands Museum Development

There is also useful information on the East Midlands Museum Development team’s website where they have pulled together some useful information on remote volunteering, digital equipment and communication and can be found here


MCN have produced the Ultimate Guide to Virtual Museum Resources, E-Learning, and Online Collections. Find out more here

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