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MD England Volunteer Management Development Training (session 3)

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Date: Thursday 24th March 2022

West Midlands Museum Development is pleased to announce that the Volunteer Management Development training events delivered in late 2021/ early 2022 are being repeated due to high demand for places.

This national online Museum Development series of three webinars will help to develop knowledge and skills in volunteer management, volunteer recruitment and volunteer strategy development.

Please note: By completing the booking form you are signing up to attend all three events.

Sessions (all 9.30am-1pm):

Thursday 3 March – Volunteer Recruitment
Thursday 17 March – Volunteer Management and Retention
Thursday 24 March – Volunteer Strategy Development

What will participants gain?

As a result of attending this webinar series, participants will become equipped or underpin skills and knowledge. including and not limited to:

  • designing attractive and diverse volunteer roles whilst considering different approaches to recruitment
  • planning for volunteer recruitment, measuring success, monitoring and evaluation
  • reflective practice that leads to sustainable volunteer retention, development and meaningful experiences
  • volunteer strategy development that is linked to organisational values, vision and goals

All training will be delivered using a webinar format via Zoom; training will be co-facilitated by two trainers in order to bring their combined experience and to also increase the level of engagement from participants through greater variety in voice and presentation style.

Who should attend?

This session is aimed at all Accredited museums and those working towards Accreditation in the North West, North East, SHARE Museums East, South East, West Midlands and Yorkshire. These webinars are most suitable to groups and organisations that are:

  • reviewing their volunteering strategy
  • open to learning and exploring changes to involving volunteers
  • keen to learn more about and embed inclusive practice into their work on involving volunteers

Book your place here.

If you are based in another region, we kindly ask you to book through your local Museum Development provider which you can find the details for here.

Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation. 

If you are unable to attend any of the sessions please let us know in advance by emailing 

If the event becomes oversubscribed we will prioritise bookings from organisations who can send a representative to all three sessions. 

Session leaders:

This webinar series is being hosted by volunteering consultants and specialists Laura Hamilton and Carol Carbine, who both bring more than 40 years of volunteer management experience in the VCSE sector.

Laura has a strong understanding of volunteer management within small and medium-sized organisations and of working with staff to build volunteer management confidence and capacity in these contexts; and runs a successful consultancy (Laura Hamilton Consulting), with a specialist focus on volunteer engagement and management and training and mentoring for volunteer managers.

Carol specialises in training/ facilitation and problem-solving/ conflict resolution, working within the overseas aid, animal welfare, disability and heritage sectors; and is a qualified NLP Practitioner. Carol offers bespoke training and facilitation through her own consultancy (Carol Carbine Consulting).

If the booking button isn’t visible this series of events is fully booked. Please email if you want to join the waiting list.

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