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Tender Opportunity to Deliver ‘Open to All’ Access Audits (mental health) 2018/2019

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By West Midlands Museum Development / Posted on Thursday 5th July 2018

The West Midlands Museum Development (WMMD) Programme is managed by Ironbridge Gorge Museum Trust, supported with funding from Arts Council England (ACE). The programme is part of a national scheme to develop, support and enhance the museum sector within the region through a range of activities focussed on driving resilience. WMMD works to support 141 museums and galleries across the region through training, grants and programmes encouraging best practice in all aspects of museum work.

During the 2015-18 WMMD programme, a total of 33 museums across the region received an access audit that looked at the legal and safety requirements, working practices and physical challenges of access to their sites. The audits also reviewed managing visitor expectations and offered recommendations for improvement.

The 2018/19 ‘Open to All’ Access Audit (mental health) programme will consider in more detail work around improving access to the collections for visitors with specific areas of need relating to problems with poor mental health. It will make reference to compliance with the law in respect of equality and diversity and the moral and business case for social inclusion.

Building on legislation included in the Equality Act 2010 and with reference to the ‘Creative Case for Diversity’, the 2018/19 Access Audits will include an initial joint training day for representatives from each participating museum or heritage site, followed by a one day visit to each venue. Each participating museum will receive a final report that offers recommendations to support widening engagement with visitors of all ages experiencing poor mental health.

Application to ‘Open to All’ – Access Audits (mental health) will be available to eight museums in the West Midlands.

We are looking for a professional training provider who can deliver the brief.  We welcome an overview of how you will respond to this brief (no more than four sides of A4).

We expect the programme to start in September 2018 and finish in March 2019.

Interested parties should email with their tender no later than 5pm, Monday 23 July.

Selected companies will be invited to come in to discuss and present their ideas at WMMD offices in Ironbridge on Tuesday 31 July.


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