Leading Through Change
This course supports leaders and managers with the skills needed to lead your teams effectively through periods of change.
Why come on the course?
If your organisation or team is going through a period of change, it can be a challenging time to ensure everyone feels supported and is able to continue to work productively. As a leader you’ll need to focus not only on the practicalities that change brings but understand how to support your people on an emotional level.
This course will give you the tools to do that, whatever your level of leadership or management responsibility in your in your museum, whether it’s in a voluntary, paid or trustee capacity.
Learning outcomes:
At the end of the course, you’ll be able to
- identify the skills and attributes of an effective leader
- recognise how different individuals respond to change and the impact this has
- explain how to manage change effectively in your organisation
- identify ways to positively impact how you lead others through change
What is it?
An interactive, full day course delivered by change management expert, Nigel Rothband, which will give you a greater understanding of how change impacts your team at an individual level, along with improving your skills to lead others through this effectively.
What will I do on the day?
Through practical activities, discussion and exploration of both change and leadership theory, you’ll gain a greater self-awareness of your own leadership style and approach and how you can use this to support your team through a period of change.
Bookings close: 5pm, Monday 5 February 2024
Leading Through Change
Tuesday 20 February, 10am-4.30pm
The Education Room, Shrewsbury Museum and Art Gallery SY1 1LH
If you can’t see the booking link this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
Carbon Literacy Training
634 museum staff, volunteers and trustees have become Carbon Literate through Museum Development England since November 2021.
Reducing your energy usage means reducing your energy bills, benefitting both your budget and the planet.
West Midlands Museum Development (WMMD) and Museum Development East Midlands (MDEM) are partnering to deliver several rounds of training, using the Carbon Literacy for Museums Toolkit developed by Museum Development and the Carbon Literacy Trust as part of the national Roots and Branches project.
What is a Carbon Literacy course? Becoming Carbon Literate will give you an understanding of what climate change is, the scale of its effects, and how museums fit into the global, national and local picture to address climate change. You become Carbon Literate by making an individual pledge, and an organisational pledge to take back to your museum, of what you can do, and is in your power to achieve, to make a significant difference to your carbon impact.
Who can attend? Anyone – we welcome all trustees, managers, volunteers and paid staff from museums across England who want to understand the part they can play in tackling the climate emergency.
What’s involved? The course is made up of four modules – the first module is pre-recorded and there are three Zoom sessions:
- Tuesday 27 February – the pre-recorded module will be sent to you. It lasts 1 hour 30 minutes
- Tuesday 5 March, 10am-12.30pm – Zoom session 1
- Thursday 7 March, 10am-12noon – Zoom session 2
- Thursday 7 March, 1pm-3pm – Zoom session 3
You only need to book once for the whole course.
Attendees will be certified as Carbon Literate once they’ve successfully completed the course. Therefore, it is essential you are able to attend all three Zoom sessions and undertake all course activities in full.
Bookings close: 5pm, Monday 26 February
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the East Midlands and West Midlands which are Accredited or officially Working Towards Accreditation.
This event is run in partnership with West Midlands Museum Development (WMMD) and Museum Development East Midlands (MDEM). The event will be hosted by MDEM on their Zoom account. By booking onto this event you give permission to share your booking details with the event partners for the purpose of the event administration. WMMD’s privacy policy can be viewed here and MDEM’s policy can be viewed here.
Accessibility
This event will be auto captioned through Zoom. If you would benefit from other forms of access support, including live captioning, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link prior to each event. The email will be sent to the email address used for booking. If you have not received an email by the day before the event please contact us.
If you can’t see the booking link this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
Getting Your House in Order – Loans In and Loans Out
Good collections documentation enables use of your collections and ensures that your museum is properly accountable for the collections it holds.
West Midlands Museum Development (WMMD) is partnering with Museum Development East Midlands (MDEM) and Collections Trust to deliver Getting Your House In Order, a programme of seven workshops across 23/24 to support you in ensuring that your collections documentation is well managed.
This is the fifth workshops in the series and will explore the Spectrum 5.1 procedures for borrowing and lending objects:
- Loans In – managing objects you borrow for a fixed period of time and for a specific purpose
- Loans Out – assessing requests for you to lend your objects and managing the lending process until loans are returned to you
We will review the policy considerations, requirements, and guidance for both procedures, discussing how this is approached by attendees.
There will opportunities to discuss with colleagues, ask questions throughout and submit questions in advance.
By the end of the session, delegates will:
- Understand the role of the Spectrum standard, and its supporting guidance, in relation to museum Accreditation
- Understand policy considerations for borrowing and lending
- Understand the Spectrum requirements for Loans In and Loans Out
- Know where to find more information and guidance
Before the session:
- Think about how you do things in your museum, referring to your museum’s policy and procedures related to borrowing and lending collections. You might also find it useful to have these with you to refer to during the session
- Please check that you have a working microphone, for discussions
Getting Your House In Order – Loans In and Loans Out
Tuesday 23 January 2024, 2PM-4PM
Online
If you can’t see the booking button, this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
Working with Young Volunteers
Would you like to work with young volunteers in your organisation?
During this training session, we will be exploring all aspects of how to work with young volunteers, from recruitment and logistics to safeguarding.
We will hear case studies from museums in the West Midlands about their work with young volunteers.
The session will help delegates to:
- understand the importance of this work
- think about how to develop young volunteer roles
- gain inspiration from case studies to take your own work forward
- understand good practice around safeguarding and young volunteers
This training is aimed at staff who work in museums, art galleries and heritage sites who are interested in developing or improving their provision for young volunteers. Voluntary volunteer co-ordinators, whose main role is to lead day to day on the involvement of volunteers and/ or young people, would also benefit from this session.
About the trainers
Eleanor Moore is the Sustainable Volunteering Officer with the South West Museum Development Programme. Her background is in social and community history curatorship and advisory work within the museums sector, with experience of managing volunteer teams.
Laura Bedford is the Head of Programmes at Kids in Museums. She has worked in or with museums for over 20 years, with previous learning-based roles at the National Maritime Museum, Geffrye Museum (now the Museum of the Home), and Te Papa. Laura previously managed the National Alliance for Museums, Health and Wellbeing and was the director for GEM’s health and wellbeing intermediate course.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This online event will be auto-captioned by Zoom. If you would benefit from live captioning or any other form of access support, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
Working with Young Volunteers
Monday 18 March 2024, 10am-12.30pm
Online
If you can’t see the booking button, this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
Becoming an Equitable and Inclusive Organisation
What does being an equitable and inclusive museum mean for organisations?
This short introductory session discusses the approaches and mindset that can help museums on their Equity, Diversity and Inclusion (EDI) journey.
Session aims:
- Increase understanding of what Equity, Diversity and Inclusion means for museum practice
- Raise awareness of the impact of racist and exclusionary practices
- Explore and reflect on the skills and competencies that support an organisation to continue to develop and embed EDI practices into its operations
This event is aimed at museum Trustees, managers and staff who wish to better understanding what is needed to develop an equitable and inclusive organisation.
About the trainer
NoBarriers deliver tailored approaches to increasing inclusive and equitable practice in the cultural sector, including training, advice, strategic planning, service review and community engagement. Isilda Almeida, founder of NoBarriers, works as an Equity, Diversity and Inclusion Consultant in the culture sector and brings with her over 20 years’ experience of the UK heritage sector.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This online event will be auto-captioned by Zoom. If you would benefit from live captioning or any other form of access support, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
Becoming an Equitable and Inclusive Organisation
Wednesday 20 March 2024, 1.30pm-4pm
Online
If you can’t see the booking button, this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
Volunteer Recruitment and Management
This event is an introduction to volunteer recruitment and management, aimed at developing participant’s confidence and knowledge.
By the end of the training, participants will:
- Understand what makes a meaningful volunteer experience and have reflected on key trends and research into volunteer engagement
- Understand the importance of the volunteer journey and have reflected on the strengths and weaknesses of the current volunteer journey within their museum
- Understand how to plan for volunteer recruitment including considering the needs and aspirations of potential new volunteers and the importance of getting the current team on board
- Be able to design attractive and diverse volunteer roles, which offer flexible and rewarding options for engagement
- Have considered a range of approaches to volunteer recruitment, including those that can increase diversity and inclusion
- Understand how to identify key communities that they want to engage with and a variety of approaches to reach them – for example, through effective partnership working, targeted recruitment and marketing
This event is suitable for people new to volunteer management, and those wishing to refresh their knowledge and understanding of current good practice.
West Midlands Museum Development is working with Carol Carbine and Laura Hamilton to bring you these two Volunteer Management workshops.
About the trainers
Carol is a specialist in volunteer management, mentoring and conflict resolution with over 25 years’ experience in the field. During that time, she has worked for local, regional and national charities across a variety of sectors including heritage, disability, animal welfare and international aid. She has led and managed volunteers across a number of disciplines including fundraising, service delivery, advice and support, research, visitor experience.
Laura is a specialist in volunteer engagement and volunteer management, with over 20 years’ experience working in this field. Her background includes working for both volunteer involving and volunteer infrastructure organisations. Since 2017 she has worked as a freelance consultant; supporting organisations to establish, grow and develop volunteering and delivering training, learning and mentoring for volunteer managers.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This event will be auto-captioned through Zoom. If you would benefit from any other form of access support, including live captioning, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
Volunteer Recruitment and Management
Friday 2 February 2024, 9.30am-1pm
Optional Q&A 1-1.30pm
Online
If you can’t see the booking button, this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
Supporting Volunteers through Change and Working with Challenging Situations
This event will provide an opportunity to dive deeper into people management and change management.
By the end of the training participants will:
• Understand the importance of setting clear expectations with volunteers around behaviour and conduct
• Understand the key principles of change management and the benefits of involving volunteers
• Understand the key principles of a volunteer problem solving process including how to prepare, manage, resolve and reflect.
• Have explored a model for sharing feedback with volunteers
• Have developed their confidence and skills in addressing problems and difficulties with volunteers
• Have had the option to discuss and reflect on difficult scenarios within their own museum and to develop helpful strategies
Who should attend?
This event is suitable for individuals managing volunteers who wish to explore the principles of people and change management, and develop confidence and strategies for addressing challenges.
About the trainers
Carol is a specialist in volunteer management, mentoring and conflict resolution with over 25 years’ experience in the field. During that time, she has worked for local, regional and national charities across a variety of sectors including heritage, disability, animal welfare and international aid. She has led and managed volunteers across a number of disciplines including fundraising, service delivery, advice and support, research, visitor experience.
Laura is a specialist in volunteer engagement and volunteer management, with over 20 years’ experience working in this field. Her background includes working for both volunteer involving and volunteer infrastructure organisations. Since 2017 she has worked as a freelance consultant; supporting organisations to establish, grow and develop volunteering and delivering training, learning and mentoring for volunteer managers.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
The event will be delivered via Zoom using a range of exercises and interactive features including Polls, Chat and Breakout Rooms. Participants are encouraged to ask questions and actively participate in discussion. If you have any concerns about accessibility or usability for these features please contact wmmd@ironbridge.org.uk
This event will be auto-captioned through Zoom. If you would benefit from any other form of access support, including live captioning, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
Supporting Volunteers Through Change and Working with Challenging Situations
Wednesday 6 March 2024, 9.30am-1pm
Optional Q&A 1-1.30pm
Online
If you can’t see the booking button the course is fully booked. If you would like to join the waiting list please email wmmd@ironbridge.org.uk
Digital Fundraising
Museum Development East Midlands (MDEM) and West Midlands Museum Development (WMMD) are delighted to be working with Arts Fundraising & Philanthropy to offer a suite of fundraising workshops for 2023/24. The final two workshops are now open for booking.
This is a repeat of a session previously held on 25 September 2023
Led by digital charity expert Zoe Amar, this workshop will support staff, Trustees and volunteers to design and launch digital fundraising campaigns, as well as consider their organisation’s digital strategy.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This event will be auto-captioned through Zoom. If you would benefit from any other form of access support, including live captioning, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
Digital Fundraising
Wednesday 11 January , 10am-12noon
Online
E-Commerce
Museum Development East Midlands (MDEM) and West Midlands Museum Development (WMMD) are delighted to be working with Arts Fundraising & Philanthropy to offer a suite of fundraising workshops for 2023/24. The final two workshops are now open for booking.
Join Cause4 and the Association of Cultural Enterprises for this introduction to e-commerce workshop, which will provide tips as well as looking at case studies of other organisations developing their income online. This two-hour session offers support to organisations new to online retail with launching an e-commerce offer appropriate for their organisation, that diversifies income and engages new audiences.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This event will be auto-captioned through Zoom. If you would benefit from any other form of access support, including live captioning, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
Tuesday 9 January 2024
10am-12pm
First Steps in Collections Disposal
Does your collection include objects that aren’t used or seen, or might be irrelevant to your museum’s mission?
Have you heard about disposal but feel overwhelmed by the task?
Join this session for practical insight and support with collections review and disposal.
The workshop will provide a simple overview of what collections rationalisation and disposal entails. We will explore common issues including how to start, how to make decisions about duplicate items, and what to do with objects whose ownership or history is unclear.
With a focus on smaller and volunteer-led museums the practical examples will reassure and inspire you to take the first steps towards decluttering your stores and further develop the confidence to talk about disposal with your audiences and stakeholders.
The session is led by collections consultant Dr Jenny Durrant, a sector leader in disposal practice and its communication, and a member of the Museums Association Ethics Committee.
The event will be delivered via Zoom using a range of exercises and interactive features including Polls, Chat and Breakout Rooms. Participants are encouraged to ask questions and actively participate in discussion. If you have any concerns about accessibility or usability for these features please contact wmmd@ironbridge.org.uk
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This event will be auto-captioned through Zoom. If you would benefit from any other form of access support, including live captioning, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
First Steps in Collections Disposal
Wednesday 21 February, 10am-12.30pm
Online
If you can’t see the booking button, this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
