Grow your Digital Community – webinar 1
How to work with partners and volunteers to improve capacity and quality of heritage data collection and interpretation
Are you looking for innovative ways to collaborate with partners and volunteers to enhance your organisation’s capacity and the quality of your initiatives? Are you curious about the potential of digital tools and platforms to assist in achieving your goals?
Over the past two years, The National Lottery Heritage Fund (NLHF) has supported 25 digital projects as part of the Digital Skills for Heritage initiative. The funding has helped projects innovate how they work with volunteers and with digital and community partners, to better meet organisational goals. The NLHF is hosting two free webinars in September to hear from these projects, who will share practical insights, advice and takeaways. They will help unpack and demystify “digital” approaches and the tools they used for working with volunteers and partners.
Thursday 21 Sept 10am-12noon (on Zoom)
In this webinar you will hear about:
- The benefits of working digitally with volunteers and partners to improve how you collect heritage data, and how you interpret it
- Common challenges when collaborating with partners and volunteers digitally to improve data collection or use of heritage data, and how to overcome them
- How to get started with the right digital tools and platforms when collaborating with volunteers and partners
The second webinar, on Thursday 28 September, is How to engage grassroots communities and build local relevance using digital technologies.
The webinars are for anyone working in small to medium sized organisations, working with heritage. In particular, it will be useful for:
- those working to engage grassroots communities or people living locally to their venue
• people wanting to deliver community-led digital programmes
• those developing heritage related content or public programming - people establishing or leading volunteer initiatives or teams
Sessions include speakers from a wide range of organisations including Wikimedia, Portland Museum, Glasgow Women’s Library, Museum of London Archeology, Gawthorpe Textiles Collection, Nerve Centre, VocalEyes, Royal Horticultural Society, University of Exeter, and Butterfly Conservation
Creating Accessible Spaces for Autistic Visitors
This workshop will be an opportunity to discover the potential barriers for autistic visitors in museums and the simple steps you can take to create more accessible spaces.
The final in a series of three workshops this session will cover:
- How autistic people may experience a museum visit
- Barriers faced by autistic people in the museum
- How to create accessible experiences for autistic visitors
The workshop will explore themes including: Lived Experience, Ableism, Mental Health and Disability.
There will be opportunities to discuss case studies and discover practical tips.
The event will be delivered via Zoom using a range of exercises and interactive features including Polls, Chat and Breakout Rooms. Participants are encouraged to ask questions and actively participate in discussion. If you have any concerns about accessibility or usability for these features please contact wmmd@ironbridge.org.uk
About the Trainer
Emily is a late diagnosed autistic advocate, who is determined to use her lived experience to help change the narrative of what it means to be autistic. Drawing from her experience working within national and local authority museums, Emily has worked with multiple organisations to highlight that being accessible for autistic people doesn’t mean knocking down buildings and starting from scratch.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This event will be auto-captioned through Zoom. If you would benefit from any other form of access support, including live captioning, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
If you can’t see the booking button the course is fully booked. If you would like to join the waiting list please email wmmd@ironbridge.org.uk
Creating Accessible Spaces for Autistic Visitors
Wednesday 29 November, 10am-12noon
Online
Creating Accessible Working Environments for Autistic Colleagues
This session will be an opportunity to discover the potential barriers for autistic people working in museums and the simple steps you can take to create more accessible workplaces for your autistic colleagues.
The second in a series of three workshops this session will cover:
- How autistic people can experience the workplace
- Barriers faced by autistic people in the workplace
- How to create accessible workplaces for autistic colleagues
There will be opportunities to discuss case studies and discover practical tips.
The event will be delivered via Zoom using a range of exercises and interactive features including Polls, Chat and Breakout Rooms. Participants are encouraged to ask questions and actively participate in discussion. If you have any concerns about accessibility or usability for these features please contact wmmd@ironbridge.org.uk
About the Trainer
Emily is a late diagnosed autistic advocate, who is determined to use her lived experience to help change the narrative of what it means to be autistic. Drawing from her experience working within national and local authority museums, Emily has worked with multiple organisations to highlight that being accessible for autistic people doesn’t mean knocking down buildings and starting from scratch.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
Accessibility
This event will be auto-captioned through Zoom. If you would benefit from any other form of access support, including live captioning, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
If you can’t see the booking button the course is fully booked. If you would like to join the waiting list please email wmmd@ironbridge.org.uk
Creating Accessible Working Environments for Autistic Colleagues
Wednesday 22 November, 10am-12noon
Online
Using Handling Collections with Schools
Explore the principles and benefits of using museum artefacts to engage schools visiting your museum site or collection. The session will include practical advice as well as discussion on innovative ways of engaging pupils with your objects and how to encourage questioning and enquiry through hands on, discovery-based learning.
Delegates will be asked to bring an object or image of an object they are considering using with schools (either for a formal learning or object handling session) for general discussion.
The event will be facilitated by Mary Sibson, Creative Learning Officer for Creative Learning Services.
The event will also include time to explore The Herbert Art Gallery and Museum and a tour of the current Dippy the Diplodocus exhibition with The Herbert Learning Team.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation. This event is being delivered in partnership with Museum Development East Midlands. Museums based in East Midlands can book their place here
Dietary Requirements
Lunch and refreshments will be provided. Please let us know any allergies or dietary requirements on the booking form when you book your place.
Accessibility
Find more information about accessibility at The Herbert Art Gallery and Museum please click here.
If you would benefit from any adjustment or support for accessibility, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible with the adjustment you require.
Using Handling Collections with Schools
Tuesday 10 October, 11am-3pm
The Herbert Art Gallery and Museum, Coventry CV1 5QP
If you can’t see the booking button this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
How to make your website more sustainable
Did you know that a whopping 3.7% of global greenhouse gas emissions are created by the internet and its supporting network and systems? This is broadly equivalent to the emissions created by the aviation industry. Internet emissions are predicted to double by 2025, as more people come online and digital services increase. We can all do something to address this.
In this one hour webinar from Digital Culture Network, website Tech Champion, Andy Leitch, will be in conversation with Tom Greenwood – a leading voice in the campaign to make websites and digital activity more sustainable.
You will learn:
- Why web and digital sustainability matters
- How to judge if your website is eco-friendly
- Practical tips on how to make your website greener and reduce your digital carbon footprint
- To consider sustainability for your ongoing digital activity
Marketing Your Museum to Schools
This event is aimed at museum staff and volunteers who are new to communicating with schools or who want to promote or adapt the education offer they have more successfully. The event will be facilitated by Mary Sibson, Creative Learning Officer for Creative Learning Services.
Gain tips on effective ways to:
- Find out exactly what schools want
- Promote and market the offer you have
- Gather feedback to inform your practise going forward
Who should attend?
Staff and volunteers who are involved in their museum schools offer.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation. This event is being delivered in partnership with Museum Development East Midlands. Museums based in East Midlands can book their place here
Access Information
This online event will be auto-captioned by Zoom. If you would benefit from live captioning or any other form of access support, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
If you can’t see the booking button this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
Marketing Your Museum to Schools
Wednesday 2 August, 10am-12noon
Online
Introduction to the National Curriculum
Are you new to Heritage Learning or trying to develop a relevant learning offer that schools will want to book?
Without a background in education or teaching it is sometimes difficult to understand how the National Curriculum works and how you can build a learning offer that is relevant to it. This session will offer a whistle stop tour of the National Curriculum and the opportunities and challenges it presents for museums/ historical sites.
It will also give you time to consider ways in which your museums/ historical sites can deliver learning outcomes across different areas of the curriculum.
By the end of the session, delegates will:
Have an understanding of the National Curriculum
Be able to link this to a museum setting
Have an understanding of learning outcomes
Have met other members of the network at a similar position
The event will be facilitated by Mary Sibson, Creative Learning Officer for Creative Learning Services.
Who should attend?
This training is aimed at museum staff and volunteers working with schools.
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.
The workshop will include a presentation, polls, and break out room activity. This online event will be auto-captioned by Zoom. If you would benefit from live captioning or any other form of access support, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
Please note this event is a repeat of the event scheduled for 4 July due to a high level of interest.
Introduction to the National Curriculum
Thursday 17 August, 10am-12noon
Online
If you can’t see the booking button, the event is fully booked. Please email wmmd@ironbridge.org.uk to join the waiting list.
Welcoming Everyone
The Welcome to Excellence session, delivered by Tourism South East provides training on how to offer exceptional and inclusive customer service. This short online course is suitable for staff and volunteers engaging with visitors.
The session will explore:
- The benefits of an accessible service
- Visible and hidden disabilities
- A positive, welcoming approach
- Tailoring service to be accessible to all
Tourism South East will deliver the session via Zoom using a range of exercises and interactive features, including Breakout Rooms and Polls. Participants are encouraged to ask questions and actively participate in discussion. If you have any concerns about accessibility or usability for these features please contact wmmd@ironbridge.org.uk
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation. This event is being delivered in partnership with Museum Development East Midlands. Museums based in East Midlands can book their place here
This online event will be auto-captioned by Zoom. If you would benefit from live captioning or any other form of access support, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
If you can’t see the booking button this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
Welcoming Everyone
Thursday 28 September, 10am-12noon
Zoom
Exceeding Visitor Expectations
The Exceeding Visitor Expectations course, delivered by Tourism South East, has been designed specifically for visitor attractions. It combines the expertise of VisitEngland’s Visitor Attraction Quality Scheme and the experience of the renowned Welcome to Excellence training programmes to help staff and volunteers avoid the pitfalls of customer service. This short online course is suitable for staff and volunteers engaging with visitors.
Exceeding Visitor Expectations will help participants to:
- Identify what your attraction and the area where you work has to offer
- Understand who your visitors are and what they need and expect
- Meet, manage and, whenever possible, exceed visitor expectations
- Welcome visitors from all sections of the community and provide an accessible service
- Communicate successfully with visitors
- Use product/ destination knowledge to provide information and advice in an inspiring way
- Deal effectively with challenging situations
- Act as an ambassador for your attraction and local area
Tourism South East will deliver the session via Zoom using a range of exercises and interactive features, including Breakout Rooms and Polls. Participants are encouraged to ask questions and actively participate in discussion. If you have any concerns about accessibility or usability for these features please contact wmmd@ironbridge.org.uk
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation. This event is being delivered in partnership with Museum Development East Midlands. Museums based in East Midlands can book their place here
This online event will be auto-captioned by Zoom. If you would benefit from live captioning or any other form of access support, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
If you can’t see the booking button this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
Exceeding Visitor Expectations
Monday 18 September, 10am-12noon
Zoom
Welcoming Everyone
The Welcome to Excellence session, delivered by Tourism South East provides training on how to offer exceptional and inclusive customer service. This short online course is suitable for staff and volunteers engaging with visitors.
The session will explore:
- The benefits of an accessible service
- Visible and hidden disabilities
- A positive, welcoming approach
- Tailoring service to be accessible to all
Tourism South East will deliver the session via Zoom using a range of exercises and interactive features, including Breakout Rooms and Polls. Participants are encouraged to ask questions and actively participate in discussion. If you have any concerns about accessibility or usability for these features please contact wmmd@ironbridge.org.uk
Maximum two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation. This event is being delivered in partnership with Museum Development East Midlands. Museums based in East Midlands can book their place here
This online event will be auto-captioned by Zoom. If you would benefit from live captioning or any other form of access support, please answer ‘yes’ to the access requirements question on the booking form and email the WMMD team as early as possible stating the support you require.
All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email the day before the event please contact us.
If you can’t see the booking button this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk
Welcoming Everyone
Monday 10 July, 10am-12noon
Zoom
