Welcoming Everyone

A Welcome to Excellence session on how to offer exceptional and inclusive customer service.

The session is aimed at staff and volunteers and will look at:

Pre-course activity will be sent to delegates in advance.

Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation. Places are limited, no more than two delegates per museum.

The webinar will be live captioned through StageText and MyClearText.

All participants will receive an email containing a Zoom link to the training prior to the event. The email will be sent to the email address used for booking. If you have not received an email one hour before the event please contact us.

If you can’t see the booking button this event is fully booked. Please email wmmd@ironbridge.org.uk to go on the waiting list.

Welcoming Everyone
Thursday 9 June, 10am-12noon
Online

Digging Deeper: Representing Gypsy, Roma and Travelling Communities in Rural Museums

Rural Voices – The Rural Museums Network Seminar Series

Join the Rural Museums Network (RMN) for these monthly seminars to hear expert speakers and museum professionals share how rural collections and rural sites can better include a wider range of voices in the stories they tell.

These sessions are on the Zoom platform and are FREE for members (institutional and individual) and £5 for non-members.

If you aren’t sure if your museum is a member, please do contact RMN to check before you book

Find out more and book Digging Deeper: Representing Gypsy, Roma and Travelling Communities in Rural Museums, Friday 13 May, 3pm-4.15pm

Other events in the series

Digging Deeper: Telling the Stories of Rural LGBTQ+ Lives, Friday 11 March 3pm-4.15pm

Virtual Volunteering, Friday 8 April, 3pm-4.15pm

 

Digging Deeper: Telling the Stories of Rural LGBTQ+ Lives

Rural Voices – The Rural Museums Network Seminar Series

Join the Rural Museums Network (RMN) for these monthly seminars to hear expert speakers and museum professionals share how rural collections and rural sites can better include a wider range of voices in the stories they tell.

These sessions are on the Zoom platform and are FREE for members (institutional and individual) and £5 for non-members.

If you aren’t sure if your museum is a member, please do contact RMN to check before you book

Find out more and book Digging Deeper: Telling the Stories of Rural LGBTQ+ Lives, Friday 11 March 3pm-4.15pm

Upcoming events in the series

Virtual Volunteering, Friday 8 April, 3pm-4.15pm

Digging Deeper: Representing Gypsy, Roma and Travelling Communities in Rural Museums, Friday 13 May, 3pm-4.15pm

Open to All: Accessibility Audit Programme Sharing Event

The Open to All: Accessibility Audit programme will be open for applications to the 2022 cohort in March.

This Sharing Event will be an opportunity to hear about the experiences of five museums who took part in the West Midlands Museum Development 2021 programme. It will be a chance for museums considering a 2022 application to ask questions and find out more about the programme.

The webinar will be live captioned through StageText and MyClearText.

About the Open to All: Accessibility Audit Programme

Each museum venue will receive an accessibility audit and report undertaken by Direct Access, identifying a comprehensive list of tailored, prioritised recommendations based on current standards and legislation, alongside access to expert training and advice.

Participation in the Open to All: Accessibility Audit programme directly supports Arts Council England’s Accreditation Standard, Users and their experiences, 7. Be accessible to the public.

Priority for places on the 2022 programme will be given to non-NPO and non-National museums who are Accredited or Working Towards Accreditation and based in the East Midlands or West Midlands.

Open to All: Accessibility Audit Programme Sharing Event
Wednesday 2 March 2022
10.30am-12noon

Mental Health First Aid Training

Collett Consultancy is delivering a series of Mental Health First Aid training events in partnership with
Dawn Collins, a practised and respected Mental Health First Aid trainer.

During the workshops, you will cover:

The workshops will be held via Zoom and all information will be treated as confidential. There will be scheduled breaks and support for anyone who feels vulnerable during the session. At the end of the training, you will be certified as ‘Mental Health Aware’ by MHFA England CIC.

Follow this link to register and for further information.

Mental Health First Aid Training

Collett Consultancy is delivering a series of Mental Health First Aid training events in partnership with
Dawn Collins, a practised and respected Mental Health First Aid trainer.

During the workshops, you will cover:

The workshops will be held via Zoom and all information will be treated as confidential. There will be scheduled breaks and support for anyone who feels vulnerable during the session. At the end of the training, you will be certified as ‘Mental Health Aware’ by MHFA England CIC.

Follow this link to register and for further information.

Web and social media content accessibility for blind and visually impaired visitors

This virtual training session delivered by Vocal Eyes will support attendees to develop accessible practice when creating digital content, covering text, images and video.

By the end of the session you will better understand:

The session will be delivered by two trainers – a VocalEyes team member with digital accessibility expertise, and a blind or visually impaired visual awareness trainer.

Please note – the session does not cover technical aspects of website development; the focus is on content.

Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.

The webinar will be live captioned through StageText and MyClearText.

All participants will receive an email containing a Zoom link prior to the event. The email will be sent to the email address used for booking. If you have not received an email by the day before the event please contact us.

Web and social media content accessibility for blind and visually impaired visitors

Thursday 27 January 2022, 10am-11.30am
Online

Accessible Interpretation and Exhibition Design

A short introductory workshop to support delegates to plan and deliver accessible and inclusive exhibitions, collections displays and interpretation.

The workshop will support the participants to:

The session will be delivered by Cassie Herschel-Shorland, BA Hons, AMA, MA, FRSA, NRAC consultant, from Access and Museum Design.

As a freelance consultant Cassie delivers inclusive planning, design, and advice. Her scope of work extends across all stages from policy or strategic approach and concept through to completion. The process covers access auditing, design appraisals and inclusive design workshops. Cassie’s extensive knowledge is based on experience as an exhibition designer, access consultant and historical illustrator.

*This session may be particularly useful to organisations that have been through an accessibility audit or consultation process, although this is not a requirement of attending the session.

No more than two delegates per organisation. Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.

The webinar will be live captioned through StageText and MyClearText.

All participants will receive an email containing a Zoom link prior to the event. The email will be sent to the email address used for booking. If you have not received an email by the day before the event please contact us.

If the booking button isn’t visible this event is fully booked. If you would like to join the mailing list please email wmmd@ironbridge.org.uk.

Welcoming Everyone

A Welcome to Excellence session on how to offer exceptional and inclusive customer service.

The session is aimed at staff and volunteers and will look at:

Pre-course activity will be sent to delegates in advance.

Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.

The webinar will be live captioned through StageText and MyClearText.

All participants will receive an email containing a Zoom link prior to the event. The email will be sent to the email address used for booking. If you have not received an email by the day before the event please contact us.

Wednesday 12 May, 10am-12noon
Online

If the booking button isn’t visible this event is fully booked. To join the waiting list please email wmmd@ironbridge.org.uk

Award-winning Dementia Project sharing session

A sharing session with the National Trust Back to Backs reminiscence volunteers team to hear about their award winning work and plans for themed virtual tours.

The volunteers most recently won the 2021 Dementia Hero Award, their third award since they started their project back in 2018.

If you are interested please email lead volunteer Gill Parry to book your place and kindly cc Muks in the email