Visitor Reception Volunteer, Winterbourne House and Garden

Winterbourne House is a unique heritage attraction – set within seven acres of beautiful botanic gardens. Only minutes from Birmingham city centre, Winterbourne is a hidden gem – home to beautiful antiques and over 6,000 plant species from around the world. Wander along the woodland walk, stroll through the hazelnut tunnel, cross the 1930’s Japanese Bridge or simply soak up the tranquillity of this perfectly English Edwardian home.

Role summary

As a Welcome Volunteer you will be based at Visitor Reception, ensuring that all visitors get the warm greeting that sets them up for a fantastic time at Winterbourne House. Your great face to face communication skills will help ensure that Winterbourne maintains its excellent reputation for providing exceptional customer service.

What’s involved?

After an induction and hands on training you will

This role will suit you if you are any of the below…

By getting involved you could…

Gift Shop Volunteer, Winterbourne House and Garden

Winterbourne House and Garden’s Shop Volunteers will be on hand to assist and serve customers. They’ll stock up new arrivals, know their way around all the shelves and love helping visitors find something they will enjoy.

What’s involved?       

This role will suit you if you are any of the below…           

By getting involved you could…        

Contact: Enquiries@winterbourne.org.uk

Printing Press Volunteer, Winterbourne House and Garden

Experience the joy of operating Winterbourne’s antique printing presses and engaging visitors with the history and story of print.

What’s involved?       

After an induction and hands on training

This role will suit you if you are any of the below…           

By getting involved you could…        

Contact: Enquiries@winterbourne.org.uk 

Floristry Volunteer, Winterbourne House and Garden

Experience the joy of creating beautiful flower arrangements using the Winterbourne Garden as your inspiration.

What’s involved?       

This role will suit you if you are any of the below…           

By getting involved you could…        

Contact: Enquiries@winterbourne.org.uk 

Adult Education Volunteer, Winterbourne House and Garden

Winterbourne House and Garden’s adult education offering is growing and the team are committed to making sure that they offer the very best experience to learners. Experience the joy of joining Winterbourne’s ever growing Volunteer Team by join the Learning Officer and assisting with all of the behind the scenes work involved with running our courses and workshops.

What’s involved?       

This role will suit you if you are any of the below…           

By getting involved you could…        

Contact: Enquiries@winterbourne.org.uk

Front of House Volunteers, Pen Museum

The role of the Front of House Volunteer is to support the museum’s front of house activities with oversight by the Museum Manager. Front of House Volunteers welcome visitors to the museum, complete operational tasks associated with the opening of the museum to the public and contribute to the smooth and safe running of the museum in line with all current risk assessments, and safety guidance.

The Pen Museum promotes and preserves the important legacy of Birmingham’s pen trade, which, at its height employed an estimated 8,000 workers, of which 70% were women. The mass production of affordable pens helped improve literacy worldwide and wherever a pen was used it had most likely been manufactured in Birmingham.

If you are interested in volunteering for the Pen Museum please contact the Pen Museum to arrange an informal chat with the Museum Manager and discuss available roles.

Tour Guide, Newman Brothers at the Coffin Works

Tour Guide, Newman Brothers at the Coffin Works

 

Are you confident and passionate about Birmingham’s social and industrial history? Would you love to tell stories about the Coffin Works building and collections and engage actively with visitors? If so, this role is definitely for you, as you will be at the heart of their offer keeping the building and its contents alive. There is also the opportunity to operate machinery for demonstration purposes, for those confident to do so (full training is provided!).

The museum is open Wednesday – Sunday. There are two shifts each day; 11am-4pm or 12pm – 3pm.

To help Newman Brothers operate fully, it is ideal if volunteers can commit to 1 shift per week but they understand the need for flexibility!

Front of House Retail Assistant, Newman Brothers at the Coffin Works

Front of House Retail Assistant, Newman Brothers at the Coffin Works

 

As a Front of House Retail Assistant, you will make those all-important first impressions as you greet visitors, issue tickets, answer telephone and email enquiries, and deal with sales in the shop. If you’re a friendly person and feel confident dealing with cash and general enquiries, then this role is for you.

The museum is open Wednesday – Sunday. Each shift lasts four hours; 10.30-2.30pm or 12.15 – 4.15pm.

To help Newman Brothers operate fully, it is ideal if volunteers can commit to 1 shift per week but they understand the need for flexibility!