The museum hosts various events at the museum such as evening events at the museum, tunnel tours and heritage walking tours in the area.
Also participating the external events to promote the museum. (Previously the museum had a stall at the event on Black Country Day in Halesowen and Visit Dudley Promotion Event at the visitor centre of Dudley Canal Trust.)
This role will be supporting the events as follows:
The museum hosts various activities for children and adults throughout the year. This role is to work with the museum staff to help participants doing the craft, ushering them to the seats, and cleaning up after the activity.
Museum open Tuesday – Sunday from April to October, between 10:30 – 16:30. Morning shift is between 10:30 – 13:30, afternoon shift is between 13:30 – 16:30.
This year the Shakespeare Birthplace Trust has some exciting events taking place and we would like you to help the museum create a wonderful experience for the visitors of the Shakespeare family homes, and get the chance to enjoy the events yourself.
What are the events?
• Shakespeare Birthday Celebrations – April
• Big Green Day – June
• Jan Kochanowski Picnic – June
• Odd Socks Theatre Performances – July
• Heritage Open Days – September
• Apple Picking Days – October
What are skills the museum are looking for?
• Good people skills with the ability to talk confidently to both individuals and small groups
• The ability to remain calm in a busy environment
• The ability to make people feel welcomed and valued
• The ability to be practical and down to earth helping to facilitate the smooth running of the event
• Good team work and good communication skills
• An open mind
Garden Host Volunteers join Shakespeare Houses Operations team to talk and engage with visitors about the garden, house and site within Anne Hathaway’s Cottage, Shakespeare’s Birthplace or Shakespeare’s New Place gardens.
What skills are the museum looking for?
• Good people skills
• Able to talk confidently to both individuals and groups
• Passion to learn and enthusiasm for the museum’s vision
• Flexible in the day to day approach to tours
• Good plant and gardening knowledge or willingness to learn
• Shakespeare and Tudor knowledge or willingness to learn
• Possible previous experience in talks and tours
• Any foreign language skills would be a bonus
This role is seasonal, from April until November
This a key role in providing a warm welcome and high quality experience for all
visitors to the Tar Tunnel. Volunteer Guides have a vital role to play by delivering
memorable and enjoyable tours that bring the Tar Tunnel and the surrounding area
to life and enhance the visitor’s experience.
The volunteer tour guides lead tours for pre-booked groups from Coalport China
Museum for a short walk along the canal to the Tar Tunnel and Hay Incline Plane.
During the 45 minute tour they will be explaining the history of the area and the
significant impact the site had. Tours take place every Friday and Sunday during the
summer season (early July to early September) at 11am/12.30pm and 2.00pm. You
can commit to just one tour or for a whole day.
Full training and support will be provided. IGMT staff will be responsible for carrying
out air quality checks and any cash handling.
The museum are looking for volunteers who:
• Enjoy talking to and engaging with the public and re-telling stories of the
Ironbridge Gorge and its fascinating history
• While no formal experience or qualifications are necessary, we hope you will
have an enthusiasm for history and storytelling
• You will have excellent time keeping skills and be able to confidently answer
questions from visitors
• This role is an excellent opportunity to gain experience in the heritage sector
and share your passion for history
Contact email@example.com for more information or visit
Visitor Welcome Volunteers join the Shakespeare Houses Operations team to help create a wonderful experience for their global audiences. Volunteers may welcome visitors to the sites, explain the ticket booking process or check visitors tickets as they enter, or engage in conversation with visitors about the Shakespeare family homes including the gardens and wider grounds.
What will they be doing?
● Safely welcoming visitors to the sites
● Explaining the ticket booking process to prospective visitors
● Assisting with checking visitors’ tickets as they enter the sites
● Engaging in conversation with visitors about the sites
● Being within the open areas of the properties to engage with visitors about the garden,
house and site
● Answering any questions visitors may have
● Providing visitors with information about other SBT sites and events (current and
● Monitoring the safety of the exhibits and visitors
● Assisting in the evacuation of the sites if needed
School’s Workshop Volunteers contribute to the delivery of established and high quality educational programmes for Primary School children (5-11). This includes setting up and packing away the learning spaces, interacting with teachers and pupils, leading small group work and preparing learning resources.
Skills we are looking for:
• Experience of, or an interest in, working with children
• A desire to bring Shakespeare to life for school groups and visitors to the Trust
• Good people skills with the ability to talk confidently to both individuals & groups from different age groups, varying backgrounds and with a range of needs
• Willingness to learn and share information about Shakespeare and his family homes
• Willingness to undergo training in facilitation, customer service, accessibility and health and safety as appropriate
• Ability to ensure health and safety guidelines are followed and be responsible for their own health and safety
• They may be asked to undertake a DBS check as part of this role
Learning Activity Volunteers assist in running the high quality informal learning activities across the sites. This includes setting up and packing away the informal learning spaces, engaging visitors with the activities on offer, providing visitors with information about current and future activities and events, and encouraging them to provide feedback.
Skills we are looking for:
• Experience of, or an interest in, working with children
• A desire to bring Shakespeare and his family homes to life for visitors
• Good people skills with the ability to talk confidently to both individuals and groups from different age groups, varying backgrounds and with a range of needs. If volunteers can do this in a second language, even better!
• Enthusiasm for delivering craft-based or practical learning activities
• Willingness to learn and share with visitors the points of interest at the Shakespeare family homes
• Willingness to undergo training in facilitation, working with families, customer service, access issues and health and safety as appropriate
• Ability to ensure health and safety guidelines are followed and be responsible for your own health and safety
• Volunteers may be asked to undertake a DBS check as part of this role
Shuttle driver volunteers help Compton Verney to bring the site together and facilitate great experiences for everyone. Working primarily with the Visitor Experience and membership teams, you will help the museum to welcome everyone by driving visitors from the Welcome Centre to the main art gallery. Seeking a Saturday driver from 10am-5pm. Full training will be provided, additional out of hour opportunities will be available.
Who Compton Verney are looking for:
Gallery volunteers help Compton Verney to bring their spaces to life through welcoming and engage visitors from everywhere, and facilitating great experiences. Working in the Visitor Experience team, you will share the stories and significance of the art collections and exhibitions with others. Delving into the artist world, sharing passion that connects with everyone. 1 day a week commitment, 10am-5pm. Full training will be provided, additional out of hour opportunities will be available.
• Providing a warm friendly welcome to every visitor at the entrance and in the varying gallery and exhibition spaces. Checking tickets when required.
• Engage in conversation with visitors about the art gallery and its pieces, being a visible presence to create experiences everyone will come back to (moderate fitness required due to long periods of standing).
• Answer questions and provide wayfinding information to visitors, ensuring our regulations are followed whilst being a secure presence.
• Regular check ins and radio usage to communicate with the rest of the team. Checking tickets where needed,
• Having a wider knowledge of the site and helping promote when required.
• Following and helping to enforce our policies and procedures.
• Being flexible to completing a wide range of tasks and positively promoting Compton Verney.
Who the museum are looking for:
• Someone who is enthusiastic about the arts, heritage and/or creativity.
• A friendly, approachable and engaging person with good interpersonal skills, who enjoys talking to others.
• A team player who is good at transferring art information to a range of audiences.