Volunteers Portal
  • Twitter
  • Facebook
  • Instagram
Volunteers Portal Contact Us
Menu

Ironbridge Gorge Museum Trust 2021 and Beyond (Internal Staff and Volunteers Only)

Culture Recovery Fund – New Grants Available in January 2021

Following the first round of Cultural Recovery Funds (CRF) back in the Autumn, on Friday 11 December 2020 the Government announced a second round of funding as part of its £1.57 billion support package for arts, culture and heritage in the UK.

Today, Arts Council England and National Lottery Heritage Fund have announced the deadlines for this second round of grants.

Details of the two funds are below, please read the guidance for each to check which fund you are eligible for.

Arts Council England (ACE) Culture Recovery Fund: Grants Second Round

The Culture Recovery Fund: Grants Second Round is for cultural organisations as they transition back to a viable and sustainable operating model during April-June 2021.  You can apply for any amount between £25,000 and £3 million.

More information including guidance and FAQs can be found here

ACE are also hosting a webinar series for potential Recovery Fund applicants. The first is from 10.30am – 12pm on Tuesday 22 December.

Join their December webinar here

They have additional sessions planned for January. They encourage you to familiarise yourself with the guidance for applicants and FAQs, then come along to a session in the new year with any questions you might have.

Join their January webinars here

National Lottery Heritage Fund (NLHF) Culture Recovery Fund for Heritage: Second Round

Grants for heritage

This second round will offer grants of between £10,000 and £3 million to support organisations to make the transition towards full reopening.

More information including guidance and FAQs can be found here

NLHF will be running web based events to provide some support to applicants and will publish details on their websites (Historic England and National Lottery Heritage Fund) in due course.

Welcoming all customers

Exceeding visitor expectations ‘despite the distance’

Working in partnership with Welcome to Excellence, WMMD is offering a series of short online training sessions on how to continue to offer exceptional customer service in these extraordinary times.

The programme will draw from ‘Exceeding Visitor Expectations’ and ‘Welcoming all Customers’, covering a refresher on great customer service skills, with added focus on how to create a great visitor experience whilst maintaining Covid-19 safety standards.

Objectives

The objectives of the sessions are to:

Session 3: Welcoming all customers

Tuesday 20 October 1pm – 3pm via Zoom

This session will look at:

Pre-course activity for each session, to be sent to attendees in advance.

Follow-up support (email and phone): any attendees are able to contact the trainer with follow-up questions/to request further advice.

Other sessions available:

You do not need to attend all three sessions but places at each session will be limited to two delegates per organisation.  Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.

All participants will receive an email containing a Zoom link to the training at least two hours prior to the event.  If you have not received an email by this time please contact us.  You don’t need a Zoom account, simply follow the link provided and enter the password.

Tuesday 20 October 1pm – 3pm Welcoming all customers via Zoom

If the booking button isn’t visible the webinar is fully booked.  If you want to join the waiting list email wmmd@ironbridge.org.uk

Handling challenges

Exceeding visitor expectations ‘despite the distance’

Working in partnership with Welcome to Excellence, WMMD is offering a series of short online training sessions focusing on how to continue to offer exceptional customer service in these extraordinary times.

The programme will draw from ‘Exceeding Visitor Expectations’ and ‘Welcoming all Customers’, covering a refresher on great customer service skills, with added focus on how to create a great visitor experience whilst maintaining Covid-19 safety standards.

Objectives

The objectives of the sessions are to

Session 2: Handling challenges

Tuesday 13 October 1pm – 3pm via Zoom

This session will look at:

Pre-course activity for each session, to be sent to attendees in advance.

Follow-up support (email and phone): any attendees are able to contact the trainer with follow-up questions/to request further advice.

Other sessions available:

You do not need to attend all three sessions but places at each session will be limited to two delegates per organisation.  Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.

All participants will receive an email containing a Zoom link to the training at least two hours prior to the event.  If you have not received an email by this time please contact us.  You don’t need a Zoom account, simply follow the link provided and enter the password.

Tuesday 13 October 1pm – 3pm Handling challenges via Zoom

If the booking button isn’t visible the webinar is fully booked.  If you want to join the waiting list email wmmd@ironbridge.org.uk

Exceeding expectations

Exceeding visitor expectations ‘despite the distance’

Working in partnership with Welcome to Excellence, WMMD is offering a series of short online training sessions on how to continue to offer exceptional customer service in these extraordinary times.

The programme will draw from ‘Exceeding Visitor Expectations’ and ‘Welcoming all Customers’, covering a refresher on great customer service skills, with added focus on how to create a great visitor experience whilst maintaining Covid-19 safety standards.

Objectives

The objectives of the sessions are to:

Session 1: Exceeding expectations

Tuesday 6 October 10am – 12pm via Zoom

This session will look at:

Pre-course activity for each session will be sent to attendees in advance.

Follow-up support (email and phone): any attendees are able to contact the trainer with follow-up questions/to request further advice.

Other sessions available:

You do not need to attend all three sessions but places at each session will be limited to two delegates per organisation.  Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.

All participants will receive an email containing a Zoom link to the training at least two hours prior to the event.  If you have not received an email by this time please contact us.  You don’t need a Zoom account, simply follow the link provided and enter the password.

Tuesday 6 October 10am – 12pm Exceeding Expectations via Zoom

If the booking button isn’t visible the webinar is fully booked.  If you want to join the waiting list email wmmd@ironbridge.org.uk

Culture Reset – Applications Now Open

Culture Reset is a practical rapid response programme to inspire more relevant and impactful cultural organisations and practices in the UK.  It will work with 192 arts and cultural producers, makers and directors.

Applications open now until 9 July at www.culturereset.org

Beyond Statements: Taking Action, a collaboration between Association of Art Museum Curators Foundation and Art Fund.

Beyond Statements: Taking Action, a collaboration between Association of Art Museum Curators Foundation and Art Fund.

Like Art Fund, the US based Association of Art Museum Curators Foundation (AAMC) is committed to supporting and promoting the work of curators and arts professionals through opportunities for networking, collaboration and professional development.

Through this partnership Art Fund and AAMC aim to provide a platform to advance the conversation on structural racism by joining together voices in the US and UK to explore how museums can follow up on recent statements of support with tangible actions to address racial diversity, equity, and inclusive environments.

They are pleased to be able to host the following speakers to discuss this critical issue:

There will be a 60-minute discussion, followed by an opportunity for delegates to ask questions in a 15-minute Q&A.

Please join in for this important conversation on Wednesday 1 July, 4.00-5.15pm. You can register via Zoom here: Beyond Statements: Taking Action

If you’re not able to join on the day, the webinar will be recorded and made available on their website after the event.

Engaging with your Audiences During Lockdown – Second Scheduling

Due to the high demand for this webinar we have scheduled a second session

**Please note this second session will not include closed captions, if you require closed captioning for accessibility please email the team wmmd@ironbridge.org.uk

How can we continue to engage our audiences while our venues are closed?

Join the WMMD team and Richard Aldred, Marketing and Communications Manager at Ironbridge Gorge Museums to take part in a conversation about how we can reach out to our audiences and stay connected while our venues are closed.

Richard will outline the approach that Ironbridge Gorge Museums has taken to engage with their multi-generational audiences through a variety of informative, fun and interesting activities, resources and communications.

Delegates will have the opportunity to share their experiences and challenges, and say hello to some friendly faces!

Webinar 2.30pm-3.30pm

All participants who have booked on to the webinar will receive an email containing a Zoom link to access the training at least one hour prior to the event. If you have not received an email by this time please contact us.  Don’t worry you do not need a Zoom account, simply follow the link provided and enter the password.

Priority will be given to delegates from non-NPO and non-National museums in the West Midlands which are Accredited or officially Working Towards Accreditation.  

If you can’t see the booking button below, it means this webinar is fully booked.  Please email wmmd@ironbridge.org.uk to register your interest and to go on the waiting list.

Arts Council England £160 million emergency funding available

ACE is making £160 million of emergency funding available for those organisations and individuals who will need it during this crisis, and ACE has also changed the funding requirements for individuals and organisations currently in receipt of its funding.

It will offer individuals and organisations working in the cultural sector new financial support during this crisis, totalling £160 million.  ACE has re-purposed all its investment strands to be able to offer this support.  These emergency funding streams will be open to applications very soon.  Full details can be here.

Funding for National Portfolio Organisations 
ACE will be making £90 million available to NPOs.  It hopes organisations will use this funding to reboot their creative work, but ACE also understands it may be required to alleviate financial pressures on NPOs.

Funding for organisations outside of the National Portfolio
£50 million will be made available to organisations that are not in receipt of regular funding from the Arts Council.  Organisations who have applied to National Lottery Project Grants are welcome to apply for this support.

Funding for individuals
ACE wants to support artists, creative practitioners and freelancers as best we can in this crisis.  It’s making £20 million of financial support available to individuals, so they can better sustain themselves, and their work, in the coming months.

Register on Grantium today
Guidance for applicants including the detailed timetable for this fund will be published on 31 March (please note change of date).  Potential applicants will need to register on ACE’s application portal Grantium by Friday 3 April.  So if you haven’t already you may wish to set up an applicant profile for Grantium.  You can find a video explaining how to do this here, as well as a guidance document here.  Any queries regarding this process can be directed to our customer services team on enquiries@artscouncil.org.uk.

Conference 2020 Postponed

Conference 2020 Postponed

Updated Friday 13 March

We have been following official government advice surrounding COVID-19 but with a rapidly evolving situation we have taken the decision to postpone the onsite event. Although this is disappointing we hope you’ll agree it is the right thing to do to safeguard you and others.

We will look to reschedule the event in the future and will advertise new dates as soon as we can.

If you have any questions please get in touch.

Email: wmmd@ironbridge.org.uk
Tel: 01952 435 900